After the expiration of the warranty, we offer a wide range of options, both on-site and carry-in. ITD Distribution LLC Macedonia service offers to its customers the opportunity to repair the products out of warranty, HW and SW. We offer guarantee for the repair made at the service point of ITD Distribution LLC Macedonia.
Warranty coverage for manufacturing defects.
Available with most Dell products.
Does not cover accidental damage.
Spare parts delivery 10–14 days.
Warranty service is performed through standard Dell repair processes (mail-in / collect & return depending on entitlement).
Service option where the customer brings the device to an authorized service center.
Available only for products with Carry-In Service entitlement.
Does not change the warranty coverage—it only defines how the service is provided.
Spare parts delivery 7–10 days.
Full-service workflow performed at authorized service center: full device diagnostics, Dell service case creation, parts ordering and replacement, functional testing, BIOS/Firmware verification, and final system validation before return to customer.
ITD Distribucija LLC Macedonia is an authorized service of Dell, Dell EMC, HP, IBM, and Lenovo,
but also services all products from the other brands for which is an authorized distributor:
Kingmax, Xerox, Genius, Verbatim, Gigabyte, Cooler Master, Spire, LC-Power, A-data, TP-link…
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